Frequently Asked Questions


Magic Masseuse uses bio-electric stimulus to massage your muscles. Your muscles respond to the impulses by contracting and relaxing rhythmically. This can really help to reduce tension and knots. It can also reduce inflammation. Consequently, Magic Masseuse can help your muscles and joints feel better. The soothing sensations are similar to that given by a massage specialist.

You can use the Magic Masseuse on almost every muscle and joint area on your body. Do not apply the massage pads near the heart, on the head, above the neck, in the pubic region, over scarred areas, on the throat or in the mouth. As a general rule of thumb if you have a muscle or joint that is hurting, put the pads on or around the area always making sure both pads are on muscles.

The best way to relieve your pain is to find the pain points and apply the pads there.

Magic Masseuse provides passive exercise to cellulite areas and helps to shape your body. This is ideal for women to use on their abdominal muscles after giving birth, and for anyone who lives a sedentary life style.

Elderly and people who are forced to sit for prolonged periods of time can use Magic Masseuse on all different muscle groups to maintain muscle tone and prevent stiffness. Magic Masseuse is also used to help relieve tired, achy, strained muscles and to give you relaxation and a deep soothing massage.

About half-way up the neck. If you have tension at the base of your head, placing the pads halfway up should help that area. This also helps with headaches.

You probably have a lot of tension in that area. Often people don't realize that they have tension until they get a massage. If the uncomfortable feeling persists for more than a minute or two, move the massage pads over or down a little. Sometimes, an indirect massage is necessary for your really sensitive areas.

Bio-electric stimulus is perfectly safe to use and is therapeutic for most people. However, people with certain health conditions cannot use this massager. Pregnant women must avoid using this massager. Patients who use a pacemaker or life support equipment, such as an artificial heart-lung device(s) and/or respirator type medical devices must avoid using this massager. Consult with your doctor before using Magic Masseuse if you have or think you have:

  • Acute disease
  • Cardiac dysfunction
  • Epilepsy
  • High blood pressure
  • High fever
  • Infectious disease
  • Malignant tumors
  • Recent surgery
  • Skin problems

Do not open the chassis/body control shell for any reason. Also make sure to keep Magic Masseuse and the massage pads out of reach of children.

With frequent usage, the two pair of pads included in the massager package should last about 4-6 months. Always make sure to apply a few drops of water on the pads before and after usage. Cover the pads with their protective films after usage and put them back in their zip lock bags so they don't dry out.

The massage pads may be worn out and need replacement. If they look good and have good adhesiveness, your battery may be getting low. More massage pads can be ordered.

Generally about 20 hours of runtime or more. This kind of technology is not hard on batteries. You can also use the unit with the wall charger or directly from your compute using the USB cable.

Yes, Magic Masseuse has a two year warranty. Check our warranty page for further details.

MagicMasseuse.com offers a two year exchange policy on defective merchandise. If for any reason your unit malfunctions within two years of purchase you may return it to us for examination as per our warranty program. Magic Masseuse.com does not offer refunds on purchased merchandise.


1-800-840-1973

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